A course for anyone in an organisation that uses Safeguard, written without assuming a technical background, about the one surface you install on your own computer. It covers who the desktop application is for and what it adds over the web application, the plain English question surface and the limits of an answer drawn from what has been scanned, installing on Windows, macOS and Linux exactly as the download page describes it including the honest fact that the Windows build was not yet code signed and the checksum step that replaces the assurance a signature would give, what signing and notarisation mean on macOS, verifying a download every time rather than once, updates on each platform, signing in with more than one account or organisation, notifications that stay worth reading, offline behaviour, local resource use, and what to do if the machine is lost. Where a screen or a setting may have moved, the course names what you are looking for and sends you to the current documentation.
Nothing. Every course, exam, and certificate on the catalog is free — including retakes. All you need is a free Safeguard account.
None. The flagship course, Safeguard Certified Practitioner, is a beginner-level course — basic familiarity with how software is built helps, but every exam question is answerable from the lessons themselves.
You can retake it after a 24-hour cooldown, as many times as you need. Retakes are free, and each attempt draws a fresh random set of questions.
The Safeguard Certified Practitioner credential is valid for 24 months from issue. The expiry date is printed on the certificate and shown live on its public verification page. Renewing means passing the current exam again.
