Card data handling for every member of staff a card number could reach, including the ones who did not realise they touch it. Covers which parts of a card may be kept in the payment system and which must never be retained after authorisation, taking a payment by telephone, the card number spoken on a recorded call, refunds and chargebacks, the notes field and the spreadsheet, what to do in the first five minutes when card details arrive by email or chat, terminal tampering, and the duty to report the same day. Teaches handling and reporting only; the payment card industry standard itself is covered by a separate course.
Nothing. Every course, exam, and certificate on the catalog is free — including retakes. All you need is a free Safeguard account.
None. The flagship course, Safeguard Certified Practitioner, is a beginner-level course — basic familiarity with how software is built helps, but every exam question is answerable from the lessons themselves.
You can retake it after a 24-hour cooldown, as many times as you need. Retakes are free, and each attempt draws a fresh random set of questions.
The Safeguard Certified Practitioner credential is valid for 24 months from issue. The expiry date is printed on the certificate and shown live on its public verification page. Renewing means passing the current exam again.
